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Customer Feedback

  • We purchased a lovely corner suite from the Warrington store. We were greeted by Catherine Savage. She offered fantastic customer service, she was very helpful and explained everything to us. Not pushy at all.Thankyou once again for your exceptional service. Looking forward to receiving my new sofa now :)

    ”We purchased a lovely corner suite from the...“

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    Kellie Scholes

    7th April

  • JUST ORDERED A VERONA SOFA FROM THE BOLTON STORE. VERY IMPRESSED WITH QUALITY OF THE PRODUCTS FOR THE PRICE AND THE ADVICE AND ATTENTION GIVEN BY THE SALES ADVISER MIKE SMITH. LOOKING FORWARD TO THE DELIVERY.

    ”JUST ORDERED A VERONA SOFA FROM THE BOLTON...“

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    COLIN ARMSTRONG

    7th April

  • Recently visited the Nottingham store with the intention of doing some research. Was met by John, who I have to say eventually persuaded us to buy a three piece suite. No pressure but did give us some good advice. So came away a few hundred lighter. We then met Danielle the young lady who finished off the service for us. Very charming and polite. All in all a surprising but satisfactory visit. K Lawrence

    ”Recently visited the Nottingham store with the...“

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    Mrs Karlen Lawrence

    7th April

  • Thanks to Hassim Iqbal at csl middlebrook bolton,he was very helpful and polite. Ordered a 3&1 seater sofa can't wait for it to arrive, would definitely recommend CSL store

    ”Thanks to Hassim Iqbal at csl middlebrook...“

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    tajudeen

    7th April

  • visited the birstall store on the 04/04/11 after 3 previous visits in as many weeks we had already picked the superior corner group after looking around other furniture stores in the area to make sure that the superior was for us. we arrived late approx 7.45pm our sales consultant was attif naseer after makeing us a very nice wellcomeing cup of coffee, attif explained all about the suite in an unrushed no pressured manner this put us at ease which relaxed us too we placed our order and left happy we recommed this store to all, we are now looking forward to takeing delivery.

    ”visited the birstall store on the 04/04/11 after...“

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    Lisa & John Smithurst

    6th April

  • Visited Oldham Store 06/04/11
    Served by Richard clayton 2nd Visit to store
    2nd time served by Richard TOP MAN if visiting store seak him out knows his onions
    11 out of 10

    ” Visited Oldham Store 06/04/11 Served by Richard...“

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    E smith

    6th April

  • I bought 2 suites at CSL Doncaster store and got first class service, From salesman Richard Westby I was very satisfied with the customer service and would recomend this store to a frend.

    ”I bought 2 suites at CSL Doncaster store and got...“

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    Mrs Betty lawson

    6th April

  • My husband an I visited the Oldham store a few times before we decided on the suite we wanted. All the staff were very helpful in the store but particularly Chris who was our salesman when we bought our suite. Thanjk you Chris and thank you for being the patient and helpful salesman you were.

    ”My husband an I visited the Oldham store a few...“

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    Lynn Potter

    6th April

  • Staff at the CSL Metrocentre store were really helpful; Andy gave us plenty of time to browse and chatted over the details then walked us through the purchase. Heather clearly explained the paperwork and we're looking forward to the sofsa arriving now. Many thanks.

    ”Staff at the CSL Metrocentre store were really...“

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    Mrs Allenby

    6th April

  • Visited the Speke store on the 5/4/11 and bought a sofa with the help of Jemma-very helpful,nothing was too much trouble.Excellent customer services!!

    ”Visited the Speke store on the 5/4/11 and bought...“

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    judith timmins

    5th April

  • just purchased a suite at Doncaster store,our sales assistant was Martin Pratt.Fantastic customer service n put us at ease straight away he wasnt pushy at all,I feel its the best place to buy furniture.

    ”just purchased a suite at Doncaster store,our...“

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    Paul Midgley

    5th April

  • Recently visited the Nottingham store and was met by Nick Cameron. Nick was friendly and dead helpful. Nick never pressured us in to buying anything which put us at ease. Noelle helped with the arrangement of the finance and was also very friendly. Overall was very pleased with the customer service from both collegues. Can't wait for the sofa to arrive..!

    ”Recently visited the Nottingham store and was met...“

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    Adam Attridge

    5th April

  • Had corner group delivered today by two lovely guys, Glyn and Wayne. Phoned to let us know were on way, Very competent, a good job!!!

    ”Had corner group delivered today by two lovely...“

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    Dr J McGowan

    5th April

  • Recently bought a corner group from White city retail park and was served by Matt Kenny. Great customer service and he was not like the pushy sales people in other shops (who we had to lie to to get out of the door) loved his laidback approach made us feel at ease and more comftable in making our purchase. Cant wait for the sofa to arrive next week :)

    ”Recently bought a corner group from White city...“

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    Jody

    5th April

  • Visited the Stoke Store at the weekend and was met by Penny. Penny was friendly, helpful and patient. The service was excellent and the delivery time was exceptional. The store had a wide range of furniture and the prices were cheaper than any other store. The paper work was confirmed by Jill, who was again friendly and explained proceedures clearly. Would definitely recommend a visit to any one thinking of purchasing any furniture. It was a pleasure shopping at the store.

    ”Visited the Stoke Store at the weekend and was...“

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    Barbara Skellern

    5th April

  • Went to CSL Blackpool and we were very pleased with the excellent service we received. We would highly recommend you ask for Andy to assist you as we found him extremely helpful and he was very kind and patient with us even though we changed our minds about what we wanted numerous times. He listened to us and helped us choose the perfect sofas for us and we can't wait till they arrive. If you read this Andy thankyou :)

    ”Went to CSL Blackpool and we were very pleased...“

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    Paul and Lynn

    4th April

  • Great help and service from Leigh at the Gateshead store. Showed us all our options choices and quality, made our choice easy.

    ”Great help and service from Leigh at the...“

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    Alec Breen

    4th April

  • Great help and service from Leigh at the Gateshead store. Showed us all our options choices and quality, made our choice easy.

    ”Great help and service from Leigh at the...“

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    Alec Breen

    4th April

  • Very pleased with the service from Danny at the Chester Greyhound Branch. No pressure, sound advice and good service. The girl on the desk was very nice too.

    ”Very pleased with the service from Danny at the...“

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    chris cheffings

    4th April

  • Kenny Chow at Bolton served us. He was v. helpful and knowlegdable

    ”Kenny Chow at Bolton served us. He was v. helpful...“

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    Rosie Valentine

    4th April

  • just got back from ordering new settee from csl Blackpool really helpful fella called Chris Teale , very professional and knowledgeable thanks again settee arriving on monday brillant service thanks again x

    ”just got back from ordering new settee from csl...“

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    Mr and Mrs Yates

    4th April

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